Frequently asked questions
How Full Page Capture works, what to do when a page misbehaves, and exactly what happens to your data.
Getting started
What does a full page capture actually do?
A normal screenshot records only the part of the page you can see. A full page capture records the whole document from top to bottom, including everything below the fold, and saves it as one continuous image. The extension does that by scrolling the page one screen at a time, photographing each screen, and joining the results together.
How do I take a capture?
Open the page you want, click the Full Page Capture icon in your browser toolbar, and start the capture. The page scrolls by itself, and the finished image opens in an editor tab where you can crop, annotate, and export it.
There is also a keyboard shortcut, Alt + Shift + P by default.
I cannot find the extension icon.
Chrome hides newly installed extensions behind the puzzle-piece icon to the right of the address bar. Click it, find Full Page Capture in the list, and click the pin so the icon stays on the toolbar. If it is not in that list either, open chrome://extensions and check that the extension is enabled.
Which browsers does it work in?
Any recent Chromium-based desktop browser, which includes Google Chrome, Microsoft Edge, Brave, Vivaldi, and Opera. Browser extensions of this kind cannot run on Chrome for Android or iOS, which is a platform limitation rather than a missing feature.
Can I change the keyboard shortcut?
Yes. Open chrome://extensions/shortcuts and set whatever combination you prefer. This is also where to look if the default does nothing: another extension or a desktop application may already have claimed Alt + Shift + P.
Captures and troubleshooting
Nothing happens on a particular page. Why?
Browsers forbid extensions from reading their own internal pages, and the extension respects that rather than failing halfway through. It will not run on:
chrome://andedge://pages, including the settings and extensions screens- the Chrome Web Store
- other extensions' pages
On an ordinary http:// or https:// page, the usual cause is that the tab was already open when you installed the extension. Reload the tab once and try again.
The image is cut off, repeated, or has gaps.
Three things reliably improve the result:
- Scroll the page from top to bottom once before capturing, so images that only load when they come into view are actually present.
- Dismiss cookie banners, chat widgets, and pop-ups. Anything pinned to the screen can otherwise appear repeatedly down the image.
- Wait for the page to finish loading before you start.
Some layouts genuinely cannot be measured, in particular pages that scroll inside an inner panel rather than the browser window, and content inside an embedded frame from another site. If a page still comes out wrong after the steps above, please send us the address and we will look at it.
Is there a limit to how long a page can be?
There is a safety ceiling of 200 screens, which exists so a page with endless scrolling cannot capture forever. Extremely tall captures are also scaled down where necessary to stay within the largest image your browser can produce. If a capture stops early, it has almost always hit an infinite-scroll feed rather than a real page end.
Why does capturing take a few seconds?
Browsers rate-limit how often an extension may photograph a tab, at roughly two frames per second, and the extension waits a moment after each scroll so the page can finish repainting. A long page therefore takes longer. The work continues even if you close the popup.
Can I export to PDF?
Yes. The editor exports PNG, JPG, and PDF. PDF is produced on your own machine by a library bundled inside the extension, so no upload or conversion service is involved.
I reopened the editor tab and the image is gone.
Captures are deliberately temporary. They are held in your browser's local storage and cleared automatically once they are about six hours old, so the extension does not quietly accumulate images of everything you have ever captured. Export anything you want to keep, and it is saved to your download folder as a normal file.
Privacy and permissions
Are my screenshots uploaded anywhere?
No. The extension makes no network requests at all, and there is no server behind it to receive anything. Captures are created, edited, and exported entirely on your device. You can verify this yourself: open your browser's developer tools on the Network tab while capturing, and you will see no outbound traffic from the extension.
Why does it ask to read data on all websites?
Because a capture has to read the page you are looking at, and you can start one anywhere, so the extension cannot know in advance which site you will choose. The permission is broad by necessity, but it is used only while a capture you started is running, and only to photograph and measure that one tab. Our Privacy Policy explains each permission line by line.
Is there an account, or any tracking?
None. There is no sign-in, no analytics, no telemetry, no advertising, and no fingerprinting inside the extension. Nothing you capture is associated with an identity, because no identity exists.
How do I delete everything the extension has stored?
Uninstalling the extension removes its local storage with it. You can also clear it at any time through your browser's "Clear browsing data" screen by including cached and site data. Any files you already exported are ordinary files in your download folder and are unaffected.
Does it cost anything?
No. Full Page Capture version 1.1.0 is free to use, with no paid tier, no subscription, and no in-extension purchases.
Still stuck?
Send us the page address and what you saw, and we will reproduce it. Reports that name a specific URL get fixed fastest.